Riley Chen — Product Design

Offerings

Offerings project preview
Early wireframes and user flows

The Challenge

My Approach

Research

Facilitated contextual inquiry across 12 locations, resulting in validated insights and team alignment.

Exploration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

25% increase in daily active users. Since shipping, we've measured 2.1x improvement in engagement.

Offerings

Shipping quality design requires collaboration and iteration. I've learned why . The implications matter for teams and organizations.

Key Takeaway

Whether you're designing your product, this mindset resonates.